Our Delivery Policy
In trying to keep delivery charges as simple as possible, please note the following charges. Some recent changes have been applied as a result of Brexit.
For orders of €95 and over we now offer free delivery within the Republic of Ireland and Northern Ireland.
Within the Republic of Ireland & Northern Ireland for orders under €95, the standard delivery charge is €4.95 regardless of weight or items and will be delivered by our Courier partners GLS.
We also offer a priority service for the island of Ireland. With this service your order will jump to the top of our queue and will ensure it is picked and packed for our courier for same day dispatch. We cannot guarantee delivery times and this is not a next day delivery service. The cut-off time is 2pm (orders after this may not be ready for that days courier). Delays from our courier partner after we dispatch are beyond our control, you will need to contact them if you are experiencing delays. Please note, our courier company does not operate over the weekend, so priority delivery for orders received before 2pm on Friday would be the following Monday.
Unfortunately due to BREXIT and the huge customs and duty charges which are being applied on all deliveries and returns into the UK we are no longer able to deliver to mainland UK (this does not affect Northern Ireland). We are trying to find an alternative method for our customers in this area.
To the rest of the world we charge €14.95 and send with An Post (please note* with over-seas parcels the tracking number can change to an international number when it leaves Ireland, so you may need to contact An Post directly to receive the updated tracking info)
We are constantly reviewing our delivery options to select the most cost effective yet reliable sources for our customers and we pledge to maintain these delivery costs and qualities.
As we are experiencing high volumes of orders please allow 2-4 working days for deliveries within Ireland. You will receive shipping updates from our partner GLS when your parcel is en route.
Our Partner for all deliveries in Ireland is GLS, For all other deliveries we will use your local postal company. Delivery times can vary depending on your location. Sale items may be stored off-site so please allow up to 5 working days for shipping within Ireland.
For Europe please allow up to 10 days and for the rest of the world you should allow up to 15 days. Where bank holidays, festive occasions or bad weather occur obviously this may also affect your delivery time.
You must provide us with a contact mobile number so that the courier can contact you to organise the quickest possible delivery. You will receive an SMS on the day of delivery with an estimated arrival time.
Please note we strive to complete orders as soon as possible, however during peak times delivery times may be slightly longer than we would like, please understand and bear with us should this happen to your delivery.
If you have any further queries on our delivery policies please contact us directly.