Our Partner for all deliveries in Ireland and the UK is Fastway Couriers
For all other deliveries we will use your local postal company.
You must provide us with a contact telephone number so that the courier can
contact you to organise the quickest possible delivery. All orders will be
given a tracking number. The following delivery costs apply:
Republic of Ireland & Northen Ireland - up to 1kg €6.50, over 1kg €10.00
UK - up to 1kg €7.50, over 1kg €12.50
European Union - up to 1kg €12.50, over 1kg €20.00
Rest of World - up to 1kg €25.00, over 1kg €30.00
If for some unfortunate reason you need to return your item, please contact a Ruby
Doll to receive your returns number, and ensure it is returned in re-saleable condition to the Dollshouse within
7 days of receipt. The item must be returned with tags intact and a valid receipt.
We cannot guarantee return of item so please ensure you send it via courier or tracked post
Please note that sale items can not be returned or exchanged, they have been reduced in price for this reason.
These conditions do not affect your statutory rights
Ruby loves to hear peoples opinions on her dolly delights! We welcome comments and reviews from our customers!
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